Terms of service
Terms of Service
Last updated: September 18, 2026
Welcome to Made To Be Known. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from Made To Be Known.
By visiting our website, placing an order, or otherwise using our services, you agree to these Terms. Please read them carefully before using our website.
1. About Made To Be Known
Made To Be Known creates books, guided journals, prompt journals, and other products designed to encourage conversation, reflection, connection, and storytelling.
Throughout these Terms, “we,” “us,” and “our” refer to Made To Be Known.
Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to offer our products to you.
2. Use of Our Website
By using this website, you represent that you are legally able to enter into a binding agreement in your jurisdiction.
You may not use our website or products for any unlawful purpose or attempt to interfere with the security, operation, or functionality of the website.
We reserve the right to refuse service, cancel orders, or limit purchases when reasonably necessary, including in cases of suspected fraud, unauthorized resale, abuse, or violation of these Terms.
3. Products
We make every reasonable effort to accurately display and describe our products. However, colors and appearance may vary depending on your device, and printed products may have minor manufacturing variations.
We may modify, update, or discontinue products at any time. Product availability is not guaranteed.
4. Guided Journals and Prompt Content
Made To Be Known products may contain questions and prompts relating to relationships, personal experiences, emotions, intimacy, family, memories, and self-reflection.
Our products are intended for personal reflection, entertainment, conversation, and connection. They are not intended to provide medical, psychological, therapeutic, legal, financial, or other professional advice.
You are always free to skip any question or prompt that you do not wish to answer.
5. Orders and Payment
Prices are displayed in the currency shown at checkout and may change without notice.
By placing an order, you agree to provide current, complete, and accurate billing, shipping, and payment information.
Submitting an order does not guarantee acceptance. We reserve the right to cancel or limit an order when reasonably necessary, including due to product availability, pricing or listing errors, suspected fraud, or unauthorized resale.
If we cancel an order after payment has been processed, the appropriate amount will be refunded.
6. Shipping and Fulfillment
Some Made To Be Known products may be printed, fulfilled, or shipped by third-party production and fulfillment partners.
Processing and delivery estimates are estimates and are not guaranteed delivery dates unless explicitly stated otherwise.
Once an order has shipped, delivery may be affected by circumstances outside our reasonable control, including carrier delays, weather, holidays, customs processing, or incorrect delivery information.
Additional information regarding processing and delivery can be found in our Shipping Policy.
7. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Because our books and journals are designed to be written in and interacted with, used products cannot generally be returned. This includes products that have been written in, marked, altered, personalized, or had tear-out pages, cards, prompts, or other interactive components removed.
Please review our Return & Refund Policy before purchasing.
8. Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, misprinted, or incorrect product, please contact us with your order information and photographs of the issue.
We will review the issue and provide an appropriate replacement or refund when applicable.
9. Intellectual Property
Unless otherwise indicated, original content created by Made To Be Known—including written prompts, questions, journal content, product designs, graphics, branding, logos, photographs, downloadable materials, and other original creative content—is owned by or licensed to Made To Be Known and protected by applicable intellectual property laws.
Purchasing one of our products gives you the right to use that product for personal use. It does not transfer ownership of our intellectual property.
You may not reproduce, copy, publish, distribute, sell, commercially exploit, or create unauthorized reproductions of our protected content without written permission from Made To Be Known.
This includes reproducing or distributing substantial portions of our journals, prompt collections, downloadable materials, or other proprietary content.
10. Personal Use and Resale
Our products are intended for personal use and legitimate gift-giving unless otherwise authorized by Made To Be Known.
Purchasing products for unauthorized commercial reproduction, counterfeiting, or misuse of our intellectual property is prohibited.
Wholesale or authorized resale opportunities, if offered, may be subject to separate terms.
11. Third-Party Services
Our website may use or link to services operated by third parties, including payment processors, shipping carriers, social media platforms, fulfillment providers, and other technology providers.
Your use of those services may also be subject to their respective terms and privacy practices.
Made To Be Known is not responsible for third-party websites or services that we do not control.
12. Reviews and User-Submitted Content
If you voluntarily submit a review, testimonial, photograph, comment, or other content to Made To Be Known, you represent that you have the right to submit that content and that it does not violate the rights of another person.
Where permitted by law, you grant Made To Be Known permission to use content you intentionally submit to us for purposes reasonably related to operating, promoting, and improving our business, subject to our Privacy Policy.
Made To Be Known does not claim ownership of the private answers or personal content you write inside your journal.
13. Promotions and Discount Codes
Promotions, giveaways, discount codes, and special offers may be subject to additional terms.
Unless otherwise stated, discounts cannot be combined and have no cash value. We reserve the right to modify or end promotions as permitted by law.
14. Errors and Inaccuracies
Occasionally, our website may contain typographical errors, inaccurate information, or omissions relating to product descriptions, pricing, promotions, shipping, availability, or other information.
We reserve the right to correct errors and update information as permitted by applicable law.
If an error materially affects an order you have already placed, we will address the order appropriately.
15. Disclaimer
To the fullest extent permitted by applicable law, our website and products are provided on an “as available” basis, except for warranties that cannot legally be excluded.
Nothing in these Terms limits any rights or warranties that cannot be waived under applicable consumer protection law.
16. Limitation of Liability
To the fullest extent permitted by applicable law, Made To Be Known will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or products.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by law.
17. Privacy
Your submission of personal information through our website is governed by our Privacy Policy.
Please review our Privacy Policy for information regarding how personal information is collected, used, and shared.
18. Changes to These Terms
We may update these Terms periodically to reflect changes to our products, website, business practices, or legal requirements.
The current version will be posted on this page with the updated date shown above.
Your continued use of our website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by law.
19. Contact
Questions regarding these Terms of Service may be sent to:
Made To Be Known
Email: hello@madetobeknown.com